Profile

Our Starting Point

TRACX was founded in 2012 to provide SMEs operating in specialised sectors with tailor-made solutions to make their business management more efficient by achieving three specific objectives.

  1. Eliminate repetitive or non-value added manual tasks
  2. Simplify the execution of operations by increasing the autonomy of resources
  3. Optimise the fluidity of activities and the company's performance

To this end, and in response to standard software that is too often ill-suited to the reality of specialised businesses, TRACX has been working to create and continually improve unique, highly efficient and highly customizable streamlined management systems.

Our Points of Distinction

TRACX's expertise in specialised sectors has allowed us to develop our offering to meet the specific business needs of companies operating in this type of environment.

Three qualities distinguish TRACX from its clients

With resources that have extensive business and operational experience in specialised sectors, TRACX is able to identify problems, bottlenecks and other irritants and design solutions to resolve or eliminate them. TRACX's streamlined management solutions are easy to learn and understand, and quickly become an integral part of a company's day-to-day operations.

Thanks to the versatility and flexibility of its systems, TRACX can offer a very precise level of customization that allows it to develop solutions perfectly adapted to the reality of each client. This is not only to meet their specific needs, but also to facilitate their integration into the IT environments and processes they already use.

Having too often seen small and medium sized businesses forced to settle for minimal customer service due to a faulted balance of power with large technology providers they were dealing with, the TRACX team made sure that they stood out from the crowd. It has therefore integrated into its offer an unparalleled quality of accompaniment and support to facilitate the implementation and evolution of its simplified management systems for its clients.

Our Focus

TRACX is committed to meeting the specific needs of its clients by developing its streamlined management solutions around five customer excellence commitments. cinq engagements d’excellence client.

01 — Contribute to the development of your business
02 — Simplify your business
03 — Optimise your logistics coordination
04 — Better equip you for success
05 — Secure your processes

TRACX works diligently to deliver on these commitments day in and day out, both in the evolution of our systems in the specialised industries we already serve and in the adaptation of our systems in the industries where we are making inroads. See the segment on these five customer excellence commitments to learn more about them.

Our Mission

TRACX supports each of its clients by optimising their efficiency through an evolving information system adapted to their reality.

Our Values

  • Innovation

    TRACX is innovative thanks to its technological know-how and its ability to find solutions that allow it to constantly push back the limits of what is possible.

  • Reliability

    TRACX is reliable because of its integrity, its rigour and the robustness of its systems. It is committed to establishing itself as a trusted partner every day.

  • Commitment

    TRACX is firmly committed to the success of its customers, both in its desire to offer them first-rate support and high-performance products.

The Team

TRACX’s simplified management systems are so successful in making their mark within companies that use them because they are carefully designed by our experienced, multidisciplinary team of programmers and network specialists. Every day, our agile resources work with rigour and passion to deploy their know-how, creativity and versatility in order to design innovative, robust and secure custom solutions and to maintain them at the cutting edge of hyper efficiency. And that's specifically for specialised SMEs that are at the heart of our DNA.

Responsive, alert, insightful and proactive, our experienced team also offers unparalleled support in equipping you with business applications that meet your needs and requirements in every respect. Data analysis, development and operations process engineering, application architecture, artificial intelligence programming, network administration, computer security, 24/7 support... the TRACX team has no shortage of resources to help you optimise your business performance. We are your ally so be in a better position to build on your success and move into the future.

When it comes to guiding your company in simplifying and optimising its business, TRACX makes its mark by never leaving anything to chance. With a strong focus on X, we are a reliable point of reference for efficient management solutions that grow with you.

Email

Phone

514 552-1013

Support and remote assistance

Use this link to allow our technician to connect with you remotely.

Email

Phone

514 552-1013

Support and remote assistance

Use this link to allow our technician to connect with you remotely.

Email

gestionsimplifiee@TRACX.ca xxx

Phone

514 552-1013

Support and remote assistance

Use this link to allow our technician to connect with you remotely.